At Artificial Studio, we want our customers to be satisfied with our services.
1. Eligibility for Refunds
We offer full refunds in the following cases:
- • The user is unable to use the platform due to technical issues
- • The user purchased the wrong subscription or credit pack by mistake
2. Refund Process
- • Refund requests can be made by contacting [email protected]
- • Refunds are processed within 1–3 business days after approval
- • Payment processors may take additional time to return funds to your account
3. Non-Refundable Cases
We do not offer refunds for:
- • Completed usage of credits or subscription time before the refund request
- • Violations of our Terms of Service
Contact Us
For refund requests or questions about this policy, please contact us at [email protected].